Page 38 - Pengurusan Prestasi Nilai Teras POISE UM

4.2.1 Cluster Details

Stakeholders for academic staff are to be from three (3) compulsory
clusters, which are the Management Cluster, Co-worker Cluster and
Student Cluster, whereas for the optional cluster, it is either the External
Client Cluster or Internal Client Cluster.

Stakeholders for executive and operational staff are from three (3)
compulsory clusters, namely the Management Cluster, Co-worker
Cluster and Student Cluster (Internal Client) or Internal Client Cluster.
The selection of clusters is dependent on the role and function of a
Centre of Responsibility (henceforth PTj). There are PTj’s that provide
services to students and there are also PTj’s that do not deal with
students as clients. In this context, staff are allowed to choose one
of the clusters to fulfil the condition of having three (3) compulsory
clusters. As for the optional clusters, staff are allowed to choose from
three (3) clusters, namely Student Cluster (Internal Client), Internal Client
Cluster, or External Client Cluster. For staff who choose Student Cluster
(Internal Client) or Internal Client Cluster, they are not allowed to choose
the same cluster as an optional cluster to fulfil the condition of having
four (4) clusters as decided by the University Management.
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The determination and details of stakeholders according to staff
categories are in the following tables:

Cluster Information
Academic Staff

Consist of PYD’s PPP/PPK

Management
a) Academic Staff who have been appointed to an Administrative Position at
Academic and Central PTj (Dean/Director/Top Management)
• Academic Staff who have been appointed to an Administrative position by the
university or a Senate Member from the same or different PTj
Co-Worker • Executive and Operational Staff from the same PTj

• Have a working relationship
• Do not have a supervisory relationship
• Same or different grade/service scheme
(Note: Staff who have been appointed to an administrative position such as Dean/Director/Top University
Management may nominate Deans/Directors/Top University Management (Vice Chancellor, Deputy Vice-
Chancellors, Registrar, Finance Officer, Chief Librarian and UMMC Director) and Senate Members from other
PTj’s as Assessors for the co-worker cluster