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NTP that had been developed contained 36 items, which represented
               five elements, namely Passion (7 items), Oneness (8 items), Integrity (8
               items), Sincerity (7 items) and Empathy (6 items).


               Instrument that had been developed with 36 items


                 NO.                                       STATEMENTS
                  1.   The officer always strives to obtain work-related knowledge.
                  2.   The officer always strives to identify and resolve task-related problems.
                  3.   The officer always supports the University Management in achieving the organisation’s mission
                       and vision.
                  4.   The officer always displays enthusiasm in carrying out daily tasks.

                  5.   The officer is willing to try and explore new things or opportunities in line with the needs of the
                       organisation.
                  6.   The officer is able to generate new ideas to increase the organisation’s quality and productivity.

                  7.   The officer is able to mobilise all resources, such as finance, manpower, equipment and
                       information, to achieve the organisation’s objectives.
      56          8.   The officer is able to convey intentions, views, understanding and instructions on matters related to
                       work.
                  9.   The officer always shows respect to others regardless of rank.

                 10.   The officer appreciates the spirit of teamwork by always participating in every group task.
                 11.   The officer is always ready to help others solve problems when needed.
                 12.   The officer is able to create a harmonious, collegial atmosphere.
                 13.   The officer is able to adapt to any situation.
                 14.   The officer is able to accept the views, diversity and uniqueness of others.
                 15.   The officer always appreciates others.
                 16.   The officer is honest in carrying out duties earnestly and perfectly, in accordance with orders and
                       procedures that have been set.
                 17.   The officer always places the organisation’s interests above individual/own interests in carrying out
                       duties.

                 18.   The officer is trustworthy in carrying out assigned duties.
                 19.   The officer always steers clear of any traits that might jeopardise the organisation.
                 20.   The officer is always ready to take full responsibility for each assigned task.
                 21.   The officer always abides by the rules including being punctual.
                 22.   The officer has good self-control.
                 23.   The officer always embraces the noble values of the organisation while performing daily duties.
                 24.   The officer always respects others in words, which are kind, polite and reassuring, and in deeds.
                 25.   The officer always displays honesty in performing daily tasks.
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