Page 120 - Think 3. Teacher's Book B3+
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Unit 11
           Emergency!                       Reading




          Warmer
          Write on the board: small problem;
          big problem; very big problem.            READING
          Elicit three examples of each from     1  In the UK, you dial 999 for the emergency services.   2   11.05   Read and listen to the article. Which of
          the class. Students work in pairs or     What number do you call in your country? Does it   the ‘emergency’ calls do pictures A–C show?
                                                   depend on the type of emergency?
          small groups to decide what to do
          if they have each kind of problem.
          For feedback, nominate students to
          share their solutions with the class
          and elicit phone the police.
                                                                A                   B                   C
          1  If your class are all from the same
            country, you could ask if they                             What emergency?
            know any emergency numbers for
            countries they’ve been to / are    An emergency service should be exactly that: a service that you phone in an emergency. You might need to call an
                                               ambulance if you’re in a car accident or the police if you see a crime happening. But some people phone the emergency
            going to on holiday. It could be   services for such unimportant reasons that it’s hard to believe these calls are real. Then again, there are some strange
            an important thing to know!        people out there, so perhaps it isn’t really so surprising that the emergency services get some unusual calls.
                                                1  Manchester United, had lost an extremely important  5  The emergency services received a call from a woman

                                                  One football fan was so angry that his team,

          2    11.05 Before playing the                                         to tell them that she had such a bad memory that she
            audio, give students just two         match that he phoned the emergency services after   couldn’t remember the password for her computer.
                                                  the match and demanded to speak to the team’s
                                                                                She was so disappointed when they explained that
            minutes to scan the article           manager, Sir Alex Ferguson.   they couldn’t help her.

            quickly. Encourage them not to      2  There was also a man who phoned the police after   6  When one man’s friend threw his shoes onto a

            focus on every word for now but       his son refused to get off his game console late at   supermarket roof as a joke, he phoned 999 and asked
                                                  night. He said they’d had such a bad argument that he
                                                                                if the fire engine could come and help him get them
            just to find the answers.             wanted them to come and put the boy to bed.  down. He even offered to climb up to the roof himself
            A 6   B 3   C 8                     3  One woman couldn’t find her glasses and thought the   if they could just bring a ladder.

                                                  she was trying to peel potatoes, but her eyesight was  7  One woman called up to complain that her husband

                                                  emergency services might help. She complained that
                                                                                was such a lazy man because he wouldn’t bring her
          3  Check/clarify: CCTV footage,         so bad that she couldn’t see what she was doing.  her dinner while she sat and watched TV.
            password, squirrel, irresponsible,   4 snowman had gone missing. He had left his house for  8  Finally, one time a woman was so upset about a
                                                  Once, a man dialled 999 when he found that his


            illegal.                              five hours to find that it had gone when he returned.   squirrel in her garden that didn’t have any nuts that she
                                                                                phoned to say she wanted the emergency services to
            1 Being in a car accident, seeing a   He said he was really angry and wanted the police to   find someone to bring it some food. She was worried
            crime happening   2 It’s irresponsible   check CCTV footage of the area.  it would starve.
            and illegal.                            These calls are amusing to read about, but they can have very serious consequences. ‘It’s such a waste of
                                                   time! Every call takes about a minute,’ said one man who works in the call centre for the emergency services.
          4  Allow students time for pairs to     ‘Perhaps that doesn’t sound a very long time, but in that one minute, other people are calling who really have an
                                                             emergency. And for them, a minute might be extremely important.’
            discuss and put the items in order
            of craziness. Hold a class vote to          So let’s get serious: please THINK before you call the emergency services. And, of course, remember that
            decide which they feel are the              you should never phone them with information that’s untrue – it’s irresponsible and it’s also illegal.
            most and the least crazy.
                                                 3  Read the first and last paragraphs again. Answer the questions.
                                                   1  What examples are given of real emergencies?
                                                   2  Why should you never phone emergency services with untrue information?
          Culture note                           4   SPEAKING   Work in small groups. Which of the calls do you think was the craziest?
                                                   SPEAKING
          In the UK, the number for emergency   106
          services is 999, but you can also
          phone 112, which is the same
          number as many other European      Activity idea  Extension
          countries and 911, which is the same
          as North America. If you are in an   Ask students to work with a partner and think of possible responses the police
          emergency situation where you are   might give to each of the calls. Tell them they should be polite and offer
          unable to speak, after dialling 999,   suggestions to help the caller. Listen to some of the best examples in open
          the caller will be asked to press/dial   class and write them on the board. Put students into different pairs for variety.
          55 which will also route the call to   One student is the caller and one is the police officer. Ask students to create
          the police. For non-emergency health   dialogues using some of the ideas on the board or others of their choice.
          advice, you can call 111 in the UK.


                       more

          Workbook
          Reading p104, Ex.1–3

      T106  Emergency! | Unit 11
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