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Turnover %Quality and Food Safety Management in Food
                             Service Industry

          4. Personal circumstances (9%)
          5. Health conditions (9%)
          6. Lack of career and training (6%)
          7. Salaries and benefits (4%)

              10
               8
               6
               4
               2
               0
                     Jan Feb Mar Apr May June July Agu Sep Oct Nov Dec

               Figure ( 10 ) Wessaya labor turnover for year 2008

             In the beginning of hiring period, the crew member
               takes three days training on basics of food safety,
               personal hygiene, sanitation and safety and security
               which held in head office. After that the crew member
               completes operation training in the store. Wessaya
               training department conducts monthly internal training
               audit.
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