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Turnover %Quality and Food Safety Management in Food
Service Industry
4. Personal circumstances (9%)
5. Health conditions (9%)
6. Lack of career and training (6%)
7. Salaries and benefits (4%)
10
8
6
4
2
0
Jan Feb Mar Apr May June July Agu Sep Oct Nov Dec
Figure ( 10 ) Wessaya labor turnover for year 2008
In the beginning of hiring period, the crew member
takes three days training on basics of food safety,
personal hygiene, sanitation and safety and security
which held in head office. After that the crew member
completes operation training in the store. Wessaya
training department conducts monthly internal training
audit.