Page 159 - مراقبة_merged_Neat4فنادق ثان

Quality and Food Safety Management in Food
Service Industry

4th Qtr 95
3rd Qtr 94.5
2nd Qtr 93
1st Qtr
90.5

Percentage

Figure ( 11 ) Wessaya training audit score for year 2008

Wessaya Quality Management

 Wessaya chain have quality assurance department to
enhance chain’s image and customer loyalty through
guaranteeing the supreme quality of raw and final
products throughout the entire processes starting from
suppliers and ending with consumers.

 The objectives of quality assurance department are:
1- Meeting and exceeding our customer's expectations
in all our products and services
2- Aiming to minimizing defects in our products and
services
3- The continuous improvement of our business
management system through applicable customer-
local and international standards.