Page 88 - مراقبة_merged_Neat4فنادق ثان

Quality and Food Safety Management in Food
Service Industry

The quality director is likely to have two primary roles-

administering the quality department and assisting upper

management with strategic management. A key role for the

quality department is to help its internal customers achieve their

quality objectives. The major functions of the quality

department are:

 Companywide quality  Participating in supplier

planning partner ships

 Sitting up quality  Developing new quality

measurement at all levels methodologies

 Auditing quality practices  Training and consulting

and outgoing quality for quality

 Coordinating and assisting  Transferring activities to

with quality projects line departments

Assisting upper management with strategic quality
management (SQM) through:

 Assessing quality
 Formulating goals and policies
 Developing quality strategic
 Delegating organizational responsibilities for quality
 Carrying out reward and recognition