Page 90 - مراقبة_merged_Neat4فنادق ثان

Quality and Food Safety Management in Food
Service Industry

Ten qualities of successful manager regardless of age, six,
industry, organization size, or corporate culture.

1. Provide clear direction (establish goals and standards for
people)

2. Encourages open communication (Establish a climate of
openness and trust)

3. Coaches and supports people (Mean being helpful to
others)

4. Provides objective recognition (Motivate people)
5. Establishes ongoing controls (Follow up with feedback)
6. Selects the right people to staff the organization
7. Understands the financial implications of decisions
8. Encourages innovation and new ideas
9. Gives subordinates clear-cut decisions when they're

needed
10.Consistently demonstrates a high level of integrity

The quality director could act as the right hand of upper
management on quality. There are some ingredients for success
as a quality director:
 Focus on customer orientation and customer advocacy
 Ability to build collaborative relationships across functions
 Goal orientation