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Quality and Food Safety Management in Food
Service Industry
ï‚· Ability to organize activities
ï‚· Ability to analyze complex issues and generate innovative
solutions
ï‚· Strong oral and written communication skills to encourage
sharing of information
ï‚· Ability to provide for self-development of subordinates
Regardless of the level at which manager's perform; they
must learn and develop many skills. A skill is an ability or
proficiency in performing a particular task such as:
1. Technical skills: the ability to use specific knowledge,
techniques, and resources in performing work.
2. Analytical skills: the ability to use specific approaches or
techniques in solving managerial problems.
3. People skills: the ability to work with, communicate
with, and understand others.
4. Conceptual skills: the ability to see the big picture, the
complexities of the overall organization, and how the
various parts fit together.
5. Decision- making skills: the ability to make decisions or
choose from among alternatives.

