Page 46 - DB Crisis Management Guide

 Inform IT Support where the drives will be stored during the power outage, especially if outage is due
to a storm.

 Closing Manager should perform all closing tasks.

 Once all Team Members have been clocked out, run a TMX end of day.
 After TMX end of day is completed, shut down the TMX computer and PcClock.

 After all closing tasks are complete Manager should shut down all PCs in the building.

This includes:

Oracle/POS Workstations
KDS Controllers
WIN Workstations
Power Card Kiosks
Rewards Kiosks
BOH Workstations
PcClock

 Contact IT Support to start the Micros end of day process. Note: For planned overnight/early morning
power outages, Micros end of day will not be run until the following day.
 IT Support will shut down all other servers. This includes:

S-XXMARSAPP01
S-XXMARSDB01
S-XXMARSDBRC
S-XXNAS
VS-DCXXFSPRD
VS-XXTMX
S-DCXXFSPRD
S-XXCAPS01
W-XXKDS01

 Once Micros end of day completes, IT Support shuts down the XXMICROS1 server. Micros end of day will
continue to run and may take up to 3 hours, depending on location, to complete. It is not necessary for the
closing Manager to stay through this process.

POWER RESTORED

 The Amusement Managers will then need to power up the Coca-Cola System and make certain that it is
fully operational.

 The Amusement Managers then need to begin to check all games in the Midway to ensure all are
functioning properly and, if not, document any problems to be presented to the insurance company for
claims. They are then to proceed to repairing and getting all games up to ensure Ideal Playing Conditions
for the Guests.
 The Amusement Team will need to make a thorough sweep through the building to review and replace light
bulbs that were blown during the power restoration. Again, document how many light bulbs were replaced
so they may become part of the claim.
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