Page 122 - R2P Front Desk Manual v1

How to Submit an OrthoNet Authorization for GEHA

For all patients with UnitedHealthcare GEHA plans, authorization requests must be submitted to
OrthoNet following the initial evaluation and for any additional authorization throughout the
patient’s treatment.
NOTE: Initial eval auth will be backdated, but *requests for continued treatment
CANNOT be backdated* - the start date will be the date OrthoNet received the faxed
request.

Authorization is requested by faxing the completed GEHA Therapy Fax Request Form with
clinical notes (initial evaluation, daily, and/or progress) to OrthoNet at 877-304-4398 (saved as a
contact in WebPT as OrthoNet). This form can be quickly accessed via the link above or by
following the steps below. The response to the authorization request will be sent via return fax
to the Frederick clinic, usually within 5-7 business days.

To obtain the GEHA Therapy Fax Request Form from the OrthoNet website:
1. Go to the OrthoNet homepage and click Provider.

2. In the Health Plan Contracts sidebar on the left, click GEHA.

Last Update: 7/10/19