Page 127 - R2P Front Desk Manual v1

6. The Authorization/Referral Update window will appear.
a. In the Contact Information section under Submitted on behalf of: select Service
Provider or Group, Rehab 2 Perform.
i. Under Whom should HGB contact with questions on the request, change
the Contact Name and Email to the requesting Coordinator’s name and
clinic location’s email address.

b. In the Provider Information section, Current Service Provider should not need
to be changed.

c. Case Authorization Information will show the Description, number of Units
(visits) approved, and Begin and End Dates for the patient’s initial referral. To
request additional follow up visits, click the green Change box next to
Therapeutic Procedure.

i. When the Edit Procedure box appears, update the Units to the
appropriate total number of follow up visits to include the initial # of follow

Last Update: 7/12/19