Page 87 - ICS Siebel 8.1 and Master Template.11.16.15_Neat

ICS Siebel 8.1 and Master Template Overview

 Enter a brief description of the activity
o This should be a concise summary of the actions taken for this activity

 Once you select an Activity Type

 Enter a Description
 Change Activities to Activity in the drop-down menu
o To document the details of the new activity:

 The Activity form view is populated
 Enter the Customer Comments from the Recall Data Entry form.

GM Confidential Page 87 09/25/15