Page 84 - ICS Siebel 8.1 and Master Template.11.16.15_Neat

ICS Siebel 8.1 and Master Template Overview

 Service Request screen populates

 Click the Serial #/VIN single select button:

 The find VIN box populates
 Enter the last eight digits of
the VIN in the Starting With
box
 Click Go
 Highlight the matching VIN
 Click Pick.
o The VIN is now associated
to the SR.

GM Confidential Page 84 09/25/15