Page 46 - Banking Finance October 2023
P. 46
INTERVIEW
"Newgen has traversed a long way since its
inception in 1992. What started as a small
entity from India has now metamorphosed
into a global software company with offices
in different parts of the world. We are
globally recognized for digitalizing
enterprises with native process automation,
content services, and communication
management capabilities."
Varun Goswami
Head of Product Management
Newgen Software
Q. Commencing its journey in 1992, Newgen now of which many of our customers from the US fall under
stands at the remarkable juncture of completing three Fortune 100 companies. We are constantly exploring new
decades in the industry. How has the company's jour- avenues to expand more in these regions. Newgen created
ney been over these years? new benchmarks for its product and financial parameters
Newgen has traversed a long way since its inception in 1992. in this FY. We have been named a Leader in the Forrester
What started as a small entity from India has now meta- Wave: Content Platforms Report. Our platform today is
morphosed into a global software company with offices in driving deeper penetration into our customer base, and it
different parts of the world. is used for achieving automation at scale and the future
looks promising.
We are globally recognized for digitalizing enterprises with
native process automation, content services, and commu-
Q. Newgen has established itself as a prominent soft-
nication management capabilities. Newgen has emerged
ware provider in the BFSI sector. Could you please
as the preferred technology partner for global digital trans-
elaborate on how customer demands have evolved in
formation initiatives. It caters to multiple industries, includ-
this sector over the years and how Newgen has effec-
ing banking, insurance, government, shared services,
tively adapted to these changing needs?
healthcare, energy, and utilities. We have filed for 44 pat-
ents, out of which 23 have been granted in India and the
US. Ñ«® °´¿¬º±®³ ¬±¼¿§ · ¼®·ª·²¹ ¼»»°»®
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Q. How has Newgen evolved into a global player in
diverse regions such as the US, Canada, Europe, the ¿²¼ ·¬ · «»¼ º±® ¿½¸·»ª·²¹
Middle East, South East Asia, and Australia? Can you ¿«¬±³¿¬·±² ¿¬ ½¿´» ¿²¼ ¬¸» º«¬«®»
also shed some light on the company's future plans? ´±±µ °®±³··²¹ò
We have over 520 active clients spread across 74 countries,
46 | 2023 | OCTOBER | BANKING FINANCE
