Page 64 - 2017, SEPT 24 - LIONS VS FALCONS - SHOP 1

Security / SAFE Inspection

This 2017 2016 Variance
Question
Shop Y-T-D Final to 2016
Rate the effectiveness of the Security staff notifying guests of the clear bag policy at the secondary outside
perimeter. Was the communication helpful and effective? Are various options offered to guests? Is it conveyed as
99 3.00 3.00 3.25 (0.25)
an NFL policy? Where you directed to check in a large bag at the Budget trucks outside at Gate F and outside of Gate
A at Adams & John R? Rate the bag check experience.

100 Rate the organization of the line to enter the stadium. 3.50 3.50 3.47 0.03
101 Rate the experience if you encounter the vehicle inspection. 3.25 3.25 3.06 0.19
102 Were the metal detectors improving the time it took to get into the stadium? 3.00 3.00 3.22 (0.22)

103 Rate how well security handled questions regarding a pat down or inquiries about the metal detectors. 3.00 3.00 3.38 (0.38)
104 Rate how well security changed gears when wand scanning or a pat down was requested. 3.00 3.00 3.06 (0.06)
Rate the consistency you saw in items not permitted. As in 12x6x12 maximum size clear bags only. (small Camera
bags, binocular bags are now permitted), large purses, seat cushions, diaper bags, golf size umbrellas, selfie sticks or
105 3.00 3.00 3.06 (0.06)
Go Pro cameras are all not permissible. Purses 4.5x 6.5 or less with or without hand or strap are permissible along
with small compact umbrellas. One gallon clear plastic freezer bag (ziploc or similar are allowed.)

106 Were guests with medical bags allowed entry with a search of the bag? 3.00 3.00 3.13 (0.13)
107 Rate the amount of time standing in line waiting for entry. Was is longer than 15 minutes? 3.25 3.25 3.53 (0.28)
108 Rate the efficiency of the system (ropes to section lines, SAFE members guiding) used to enter Ford Field. 3.75 3.75 3.50 0.25

109 Rate the S.A.F.E. security team & ticket takers on their friendliness and professionalism? 3.25 3.25 3.38 (0.13)
110 Were you able to sneak in a bottle of water, Gatorade or keys in your pocket upon entering? 2.25 2.25 2.50 (0.25)

Woodward Avenue Travel (for client use only) Page 127 2017, SEPT 24 - LIONS VS FALCONS - SHOP 1 - Security & SAFE