Page 5 - D&C Business Plan Summary
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Design & Consulting Operations – Business Plan Summary



        Key Clients
        Private (Private Fac. AE/Manufacturing/Packaging Automation/Industrial Water):

               HP Hood, Coca-Cola Beverages Florida, Coca-Cola Heartland, Frito-Lay, In-N-Out, QT, USST, Lamb Weston,
               Manna Beverages and Ventures, Diageo, Gallo, Mars, The Every Company, Keurig Dr. Pepper, HEB, Tropicana




        Public/Mixed (Public Fac. AE/Religious & Cultural):

               Blue Origin, JEA, USCG, AFCO, Episcopal School of Jax, Jubilee, Highmark Belton, JCLDS





        Team Member Development

            •  Further develop EPC AE Project Roles including the EPC Design Director/Integrator.
            •  Develop Design Managers earlier in their professional careers to fill gaps in design project management
            •  Create succession plans, career mapping and facilitate mentoring for key team members/positions.
            •  Recruit, hire, promote and train team members to realize their full potential as design leaders.
            •  Continue to develop Food Safety expertise (work with Director of Food Safety on Food Safety Playbook).

        Strategic Goals

            •  Drive operational excellence by embracing Keys to Success, OPG, playbooks, and stressing fundamentals:
                   ▪   Well defined scope, schedule, and budget
                   ▪   Inter-discipline coordination
                   ▪   Diligent scope change management
                   ▪   Quality of design documents
                   ▪   Customer/Client satisfaction
            •  Continue to grow the AE resources in the Central and Western regions.
            •  Utilize resources from the International Design Centers to manager resource needs and reduce costs.
            •  Further develop relationships with outside consultants to meet project needs and to manage workload peaks.
            •  Emphasize growth in automation and industrial water design resources to improve margin expansion.

        Keys to Success
                                                                                                JEA Greenland Water
            •  Attract and retain the best talent.                                              Reclamation Facility
                                                                                                Jacksonville, FL
            •  Convert high-value opportunities.
            •  Plan for potential economic downturn/recession.
            •  Match the best resources with the project opportunities.
            •  Maintain expertise in the latest technology to meet customer
               expectations.
            •  Assure engagement, learning, service, and a healthy work-life
               experience for all team members.

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