Page 7 - D&C Business Plan Summary
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Design & Consulting Operations – Business Plan Summary
CONSULTING & SUPPORT UNITS
General
Design & Consulting’s support units will have an overall mission
of nurturing our organizational culture to facilitate greater
sharing of resources and knowledge. We will do this through:
• Developing better training programs.
• Continuing frequent communication.
• Supporting management of design entities and brands.
• Implementing change management.
• Publishing policies, procedures, and best practices.
• Establishing clear and achievable career paths.
• Assuring a succession plan is in place for leadership.
Consulting Services (a.k.a. Advisory Services)
Strategic Goals/Keys to Success:
• Integrate System Analytics team into the business unit.
• Identify opportunities in other markets to offer data analytics services.
• Establish enterprise-wide portfolio of Advisory Services.
• Develop Advisory Services Educational Training Program for internal
education.
• Establish Strategic Plan for sustainability and growth of new BU alignment and services.
• Greater utilization of Xoriant! technology that allows external clients to access data analytics dashboards.
• Continued involvement in the Nursing Institute for Healthcare Design to promote Haskell’s capabilities.
• Leadership in marketing and business development of design and consulting services on the West Coast.
Financial Reporting & Project Controls
Strategic Goals/Keys to Success:
• Assist in training and promotion of OPG and Design
Management Playbook policies, procedures and best
practices.
• Evaluate existing and future workload/volume, redistribute
across the new team, and identify gaps/challenges.
• Continue to identify data/report gaps and work with IT to
develop solutions.
• Develop and implement project controls strategies to
offload repetitive/data entry tasks from design project
managers while maintaining DPM accountability of project
financial success.
• Establish common practices and document in a Project
Controls Manual.
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