Page 190 - MOE ENGLISH PR REPORT - AUGUST 2024

9/2/24, 5:07 PM Ministry Of Economy And Telecommunications And Digital Government Regulatory Authority Review Regulatory Legislations In Orga…
Using local telephone numbers issued by licensed telecommunications companies in the country. These numbers must be
registered under the licensed company in the country.
.

Finding a channel of communication for consumers interested in receiving marketing information, and marketing contact
should only be made with these consumers.
.

Not contacting consumers whose numbers are registered in DNCR.
.

Maintaining the record of all marketing telephone calls made, in accordance with the form prepared by the competent
authority, to ensure that the minimum data and information on marketing activities carried out through telephone marketing
are provided and are not destroyed until after the expiration of the period specified by the competent authority.
.

Recording of marketing phone calls, with the need to notify the consumer of such registration at the start of the call.

.

Companies' adherence to the Code of Professional Conduct, in accordance with the model prepared by the competent
authority in the event that they consider the issuance of this Code, in order to ensure minimum ethical practices in carrying
out telemarketing activities.

.

Adhering to the deadlines for making telephone calls - from 9 am to 6 pm.
.

The Company's commitment to define its identity its identity and the purpose of communication at the beginning of the
marketing phone call.

.

Disclosure of the source of telephone numbers and consumer data if requested by the competent authorities.
.

Not using unregistered or owned numbers of the licensed company in the country when making marketing telephone calls.

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