Page 186 - MOE ENGLISH PR REPORT - AUGUST 2024

9/2/24, 5:07 PM PRESSR: MoE and TDRA review regulatory legislations in organizing operational mechanisms for telemarketing companies in the U…
The Company’s commitment to define its identity its identity and the purpose

of communication at the beginning of the marketing phone call.

Disclosure of the source of telephone numbers and consumer data if
requested by the competent authorities.

Not using unregistered or owned numbers of the licensed company in the

country when making marketing telephone calls.

Regulation of telemarketing companies

The cabinet resolution regulates the mechanisms for the operation of

companies whose products and services are marketed by telephone in the

country by establishing several regulations that marketers must follow, namely:

Do not use any marketing means that constitute unjustified pressure on the

consumer to persuade him/her to buy the product or service offered.

Refrain from deception and misleading calls when marketing the product or
service.

Making phone calls must be made between 9 am to 6 pm.

Do not re-contact the consumer if he/she refuses the product or service in

the first call, or if he does not reply to the call or terminate the call more

than once a day, up to a maximum of twice a week.

Automated communication systems are possibly used to market, publicize

and promote products or services provided by the company, in accordance

with the provisions of this resolution.

Consumers must be asked whether they want to complete the phone call
before starting marketing, publicity and promoting the product or service

provided.

Implementation of the provisions of cabinet resolutions

https://www.tradingview.com/news/reuters.com,2024-08-29:newsml_Zaw5HP5H3:0-pressr-moe-and-tdra-review-regulatory-legislations-in-organizing-o… 4/7