Page 18 - SFHN0418 final36p.qxp_SFHN 0608 Friday 5.0

Cover Story: ImageFIRST Helps

Enhance Patient Experience

Continued from page 1
supports that facility's linen inventory
needs at all times. This comprehensive
advocacy service safeguards your facility
so negative impressions never affect your
quality of care.
The Customer Advocate:
• Delivers responsive and accountable
service that never compromises quality
of care
• Helps streamline linen inventory
management and makes ongoing recom-
mendations for increased efficiency
• Ensures on-time delivery of clean,
properly sanitized linens and apparel
• Delivers Same-Day Linen Rescue
when there’s an increase in patient load
and more supplies are required. ScrubVAULT
“Our Customer Advocate really does
make a difference compared to our com- says Juffre. “That information is sent
petitors who just drop off and pick up back to our plant so we know what to
scrubs and linen,” says Juffre. send back to the hospital or outpatient
ImageFirst recently introduced its new facility once the scrubs or lab coats are
fully-managed Scrub and Lab Coat laundered. This process allows our cus-
Inventory Process. Without an efficient tomers not to worry about running out
inventory process in place, your laundry of scrubs and instead to focus solely on
services can spiral out of control. Ever their patients.”
have a shortage of scrubs or lab coats? Or Additionally, ImageFIRST’s exclusive
maybe even a surplus of oversized Triple BioShield Protection features a
gowns? All of these disorganized laundry wash process ensuring that the scrubs
services can be a threat to your practice. and linens are sanitized, before they are
ImageFIRST takes control of your inven- coated with a protective, bacteria-
tory process to help it run more smooth- inhibiting softener and wrapped in plas-
ly and to ensure you never run out of tic to ensure in-transit cleanliness. All
clean linens or scrubs again. scrubs are hand-inspected to ensure opti-
“We take proactive action to make sure mal appearance.
your facility never runs out of scrubs,” Juffre adds that ImageFIRST also offers
says Juffre. customers a ScrubVAULT System, an
All of ImageFIRST scrubs and lab coats easy-to-use cabinet with a compact foot-
contain UHF RFID chips for accurate print which was first tested at the
tracking. This helps them manage the University of Miami. It securely stores,
program completely so the Customer dispenses and tracks distribution of
Advocates can scan the clean garments scrubs, giving customers full visibility of
on site after making a delivery. This their inventory and usage.
information is then sent automatically to “It allows full accountability for the
the key contacts at the facility so they scrubs being used and by whom,” says
know that they have enough scrubs to Juffre. “It’s a great solution to manage
get them through to the next delivery. your inventory and it also relies on UHF-
By implementing a UHF RFID chip in RFID technology which is beneficial to
each lab coat and pair of scrubs, they can us and more beneficial to the customers.
help you keep track of who borrowed It’s all part of the comprehensive scrub
scrubs, when and whether they were program we have in place. It frees your
returned, and what sizes were taken. staff to focus more on patients and
E F U T AT A RE D SPE A K ER S
This process helps to avoid shortages, patient care and that is what we are all
minimizes loss, and helps keep an accu- about.”
F or c on e r e f nc e rate inventory.
n o i t a r t is g e r v t i is “We also scan the soiled scrubs and For more information,
w ww i r da f h ma g r o . linens with our UHF RFID technology,” visit www.imagefirst.com.
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18 April 2018 southfloridahospitalnews.com South Florida Hospital News