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recommend	 that	 you	 consistently	 manufacture	 controversial	 content	 as	 a
legitimate	ignition	strategy.	Controversial	content	can	fascinate	people	the	same
way	that	a	good	feud	on	reality	television	drives	up	ratings.	But	I	don’t	think	this
is	a	sustainable	strategy.

   First,	 let	 me	 distinguish	 content	 that	 is	 conversational	 or	 thought-provoking
from	 content	 that	 is	 controversial.	 A	 definition	 of	 controversial	 is	 “a	 state	 of
prolonged,	contentious	public	dispute	or	debate.”	The	keywords	here	for	me	are
“prolonged,”	“contentious,	and	“public.”

   Sometimes	 controversy	 is	 unavoidable.	 But	 is	 this	 a	 tactic	 you	 should
mindfully	 pursue	 as	 a	 long-term	 content	 strategy?	 Can	 you	 think	 of	 any
respected,	 successful	 company	 that	 pursues	 a	 prolonged	 dispute	 as	 a	 marketing
strategy?	Of	course	not.	Companies	are	built	to	avoid	controversy.	Most	brands
are	 not	 built	 on	 a	 negative	 emotion.	 Study	 after	 study	 shows	 that	 positive,
uplifting	content	gets	more	views	and	clicks	over	time.

   Another	argument	against	controversy	as	a	social	transmission	strategy	is	that
it	may	attract	the	wrong	audience.	Controversial	blog	posts	are	like	a	schoolyard
fight.	 The	 fascination	 value	 may	 drive	 a	 short-term	 spike	 in	 traffic,	 but	 will	 it
make	 somebody	 want	 to	 befriend	 you?	 Become	 a	 customer?	 Or,	 will	 they	 just
stay	on	the	sidelines	and	walk	away	when	the	fight	is	over?

   Controversy	 can	 be	 used	 most	 effectively	 when	 it	 is	 associated	 with	 a
positive	 cause.	 The	 CVS	 pharmacy	 chain	 raised	 a	 ruckus	 when	 it	 banned
cigarette	sales	from	its	stores	 as	part	of	its	focus	on	wellness.	Clothing	retailer
Patagonia	 defied	 conventional	 business	 logic	 by	 recommending	 that	 its
customers	 purchase	 less	 clothing,	 buy	 better	 quality	 items,	 and	 reuse,	 repair,
resell,	and	recycle	to	be	environmentally	friendly.

   	
6.	 Remember	 that	 the	 most	 important	 part	 of	 your	 content	 is	 not	 your
content.
Do	 you	 want	 to	 increase	 the	 shareability	 of	 your	 content	 by	 400	 percent	 in	 one
easy	step?	Lean	in	close	now	as	I	share	this	secret:	Stop	writing	sucky	headlines.

   In	today’s	world,	you	must	craft	a	descriptive,	emotive,	accurate,	catchy,	and
“tweetable”	headline.	This	is	so	fundamental	yet	it	remains	a	challenge	for	many
content	creators.	 The	 headline	is	more	important	than	the	video	or	 body	of	the
text.	 Why?	 Because	 we	 live	 in	 a	 world	 of	 scanners,	 and	 if	 you	 can’t	 grab
somebody	by	the	throat	in	a	nanosecond,	you’ve	lost	them.	They	will	never	see
the	rest	of	the	post.

   So	 here’s	 the	 official	 Content	 Code	 Ever-So-Useful	 List	 of	 Best	 Blog	 Post
Headline	Practices:
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