Page 28 - DN Press Final NIQC

Kaizen

Platinum Winner Banda Raghubabu

Raghubabu had this interesting issue at his
workplace “Mismatch issue at customer end due to
Banda Raghubabu
wrong loading of the part in the packing box was identified
& prioritized.

What is mismatch issue? The Gear box part have 2 halves i.e., Upper
Half and Lower Half, this matching was done in the assembly section.
The issue was that the Parts were not correctly matched at times resulting
in a customer receiving two Upper or two Lower Parts and this was called a
mismatch issue.

The solution they used was simple there was a barcode created for both parts and while packing
these barcodes were scanned to ensure that there was a Upper and Lower being packed. If there
was a mismatch there was an alert which was produced when the barcodes were scanned. This was
a low cost correction to save a lot of customer angst and rework.

The above example clearly shows how a small improvement (Kai Zen) can result in great benefits.
For completing this project successfully DN Business excellence awards were happy to grant
Raghubabu a Platinum award and he in turn was very thankful to the concept learning he had
received at NIQC which helped him in this path to success.

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