Page 119 - English for Front Office

rooms, requiring alternative
arrangements for some walk-in guests.
Upgrading Handling walk-in guests who arrive
after regular check-in hours.
Room Inventory The practice of optimizing room
Management allocation to balance walk-in guest
needs with existing reservations.
Registration Card When a walk-in guest stays beyond
their agreed-upon check-out time.
Overbooking Providing room keys or access cards to
walk-in guests
Overstay When a walk-in guest stays beyond
their agreed-upon check-out time.
Key Issuance The process of designating a specific
room or accommodation to a walk-in
guest.
Late Check-Out The document filled out by walk-in
guests with personal and payment
information during check-in.
House Full Allowing walk-in guests to stay in their
rooms past the regular check-out time.
Check-In Formalities A term indicating that the
establishment has no available rooms
for walk-in guests.
Occupancy Rate The percentage of rooms occupied by
guests, a key metric for walk-in guest
accommodation.

TEXT EXPLOITATION
TASKS

Task 4

Check in walk in guest can be defined as a guest who arrives at
a hotel and without a reservation is called as 'Walk in guest'. In
other words, check in walk in guest is a guests who stay at the
hotel without booking a room in advance or who come directly