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The Management Realization

I explained my strategy commercial complex. I everyone was on board. I F

going forward and that we knew going in that morale had a handful of officers O
were all a team, regard- was down. The previous who strongly believed that R
less of position. The big manager was unlikeable management was only out G

advantage I had was I was and eventually let go. I to protect themselves, pro- E
familiar with their con- had that special meeting tect the bottom line of the R

cerns and job positions. with everyone and since company and make sure Y
Leading by example and I didn’t rise within their people were on their posts.
making time for my staff ranks I approached things I could sympathize with D

ultimately made the transi- just a little bit differently. I them because I too felt E
tion easier. made it clear that we were that way once. As a matter C

a team, regardless of what of fact, I never imagined E
It’s important to recog- had transpired in the past that I would rise through P
nize staff and even fight and they shouldn’t tell me the ranks at all. Not be- T

for them to upper man- that I didn’t know what it cause I wasn’t a capable I
agement, particularly if was like to be in their po- person, but rather I always O

they are doing a good job sition, work long hours, or thought that management N
by meeting or exceeding not be appreciated. In fact, didn’t care enough to see
goals. Allow your subordi- I would give them a verbal someone better them- L

nates to shine in the spot- bio of myself and let them selves as long as the offi- I
light for accomplishments. know I had been there and cer was doing a decent job E

Periodically I would send done that and I knew their in their current position. S
an email out to my su- frustrations. “I lead by ex-
periors informing of the ample,” was posted in my I went out of my way,

great job my staff did on a office. I don’t mind getting when I could, to go on
particular task, sometimes my hands dirty to help foot and mobile patrols

even singling out several out” was my marching with my officers as well
for a job especially well mantra with them. These as stand or sit on post
done. I made sure to for- were some of the best with them, on all shifts.

ward the reply to the staff. people I had ever worked It was imperative that the
It’s important to maintain with. Upper management officers understood that

a good working relation- was impressed in the in- I was not some far away
ship with both “sides.” crease in staff satisfaction manager tied to a desk,
had turned around. always in meetings or

I applied the same princi- not available after hours.
ple as a manager at a large This is not to say that My goal wasn’t to spy on

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