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THRUST 5: SERVICE EXCELLENCE
ACHIEVEMENT AND RECOGNITION
PERFORMANCE TARGET
NO. INDICATOR REFERENCE 2021 2022 2023 2024 2025
Percentage of
academic staff
receiving
66 institutional UNIVERSITY 10 10 10 10 10
recognition for
coaching
activities
OPERATIONAL DEFINITION
Number of academic staff receiving institutional recognition for coaching activities as at year of
evaluation.
ACTION PLAN SCHOOLS/ DEPARTMENTS
INVOLVED
• Award those with top 10 achievement in community
engagement University Teaching &
286 • Establish evaluation criteria – refer Award for Publication Learning Centre and Registrar
and Quality criteria
MONITORING MECHANISM
• University Teaching & Learning Centre
• Registrar
