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THRUST 5: SERVICE EXCELLENCE

                                         ACHIEVEMENT AND RECOGNITION
                       PERFORMANCE                                   TARGET
                   NO.   INDICATOR    REFERENCE     2021     2022     2023     2024      2025
                       Percentage of
                       academic staff
                   64   receiving     UNIVERSITY     10       10       10       10        10
                       institutional
                       recognition for
                       innovation

                   OPERATIONAL DEFINITION
                   Number of academic staff receiving institutional recognition for innovation excellence as at year of
                   evaluation.



                   ACTION PLAN                                         SCHOOLS/ DEPARTMENTS
                                                                       INVOLVED
                     •  Award those with top 10 achievement in innovation
                     •  Establish evaluation criteria – refer Award for Publication  Innovation and
                        and Quality criteria                           Commercialisation Centre and
     284                                                               Registrar

                   MONITORING MECHANISM
                     •  Innovation and Commercialisation Centre
                     •  Registrar
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