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THRUST 5: SERVICE EXCELLENCE

                                         ACHIEVEMENT AND RECOGNITION
                       PERFORMANCE                                   TARGET
                   NO.   INDICATOR    REFERENCE     2021     2022     2023     2024      2025
                       Number of
                       administrative
                       staff receiving
                   68  institutional   UNIVERSITY    10       10       10       10        10
                       recognition for
                       community
                       engagement
                   OPERATIONAL DEFINITION
                   Number of administrative staff receiving institutional recognition for community engagement as at
                   year of evaluation.


                   ACTION PLAN                                         SCHOOLS/ DEPARTMENTS
                                                                       INVOLVED
                     •  Award those with top 10 achievement in community
                        engagement                                     Centre for University-Industry
     288             •  Establish evaluation criteria – refer Award for Publication  Collaboration and Registrar
                        and Quality criteria

                   MONITORING MECHANISM

                     •  Centre for University-Industry Collaboration
                     •  Registrar
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