Page 94 - PPO Diaries
P. 94

PPO Diaries


                                                      ❖ A brief overview of the project
                                                          My project topic was “Propose a Futuristic Delivery model
                                                          to address customer expectation & align with Business
                                                          capabilities”. Wipro had adopted shared services for its SAP
                                                          services back in 2018. But the concept hadn’t produced the
                                                          expected results, 1 year and it was still in its pilot form. So, I
                                                          was given the task to make it futuristic and at the same time
                                                          address the issues it was facing so that it could be
                                                          implemented in all other sub verticals. First, I started with
                                                          doing secondary research. What are the current trends in IT
                                                          industry, what are the client expectations? Then I learnt
                                                          about the recent developments in the IT industry. It took

                                                          me about 2 weeks to come up with the data. Then I went
              SIDHARTH KHATUA                             for the primary research. Here came the difficult part. I took

                                                          interviews of all delivery managers and project managers
                         WIPRO                            allotted to big projects. It was a very difficult task as they

       __________________________________________         couldn’t allot time slots and extracting sensitive data from
                                                          them was a difficult task. But my mentor came to my rescue
         GENERAL INFORMATION                              and talked with all the managers and provided me with all

                                                          the required data.
           Batch: PGDIM 25

                                                      ❖ How is the normal day at the internship?
           BTech: NIT, Rourkela
                                                          A normal day at the internship started with taking
           Work Ex: Fresher                               interviews with all the managers and compiling the data at
                                                          the end of the day. Initially I was quite hesitant approaching


       the DMs, but my mentor gave me a pep talk which motivated me to be proactive.



       ❖ What are the challenges faced during Internship?

          Initial days into the internship I was totally confused about how to approach the case given and was quite

          demotivated. My guide was travelling most of the time and was unable to give me time. My quarter review

          went very bad. But after that I had a talk with my mentor who suggested me how to approach the case and
          whom to talk to. That helped me a lot to align my thinking in lines with the IT industry. I maintained an excel

          tracker writing my everyday developments and at the evening I used to meet my mentor and present him

          day’s work. Staying positive and proactive throughout the internship period helps a lot. If the mid-review

          goes bad one shouldn’t develop a mindset that his/her internship is done for. You still have 1-month time
          to bounce back and do well in your final review. Increasing your visibility in the company helps a lot.

       ❖ What pre-internship preparation do you suggest for juniors?
          Pre-internship preparation – Brush up your communication skills, power-point and most important of all
          excel skills.




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