Page 45 - The Law of Lashes Ultimate Lash Ebook

ASSESSING THE CLIENT AND PREPARING TREATMENT PLANS

You may be asking: ‘Why do I need to consult with my client?’ You may feel you
already know what they want, and you just want to get them on the couch and
get started. This, however, is the wrong approach. You wouldn’t expect a doctor
to prescribe treatment, for example, without asking you some questions and
listening carefully to your answers, would you? There are many reasons why we
must consult with our clients before carrying out any treatment:

To establish a rapport with the client
To gain the client’s trust and confidence
To identify areas of client concern
To see how previous treatments, affect the current growth and treatment
plan
To identify indications and contra-indications
To promote and sell yourself, your skills, the treatment, and associated
products.

To Put This Even More Straightforwardly, In the Consultation...

Always ask that our clients arrive to their appointment with zero makeup. This
not only saves time removing makeup and cleansing the face, but also allows
us to assess the area prior to treatment.

Before you carry out the treatment, make your client aware that you’ll be
noting down their information and notes on their skin for future appointments.
The personal information you collect should be stored according to the data
protection of our country.

What types of questions should you ask?

How do you usually wear your lashes?
What look are hoping to achieve?
Is the treatment for a special occasion?
Do you like natural lash look etc.?
Do you have any allergies?