Page 57 - my SUCCESS! my CHOICE

Deepak Gupta my SUCCESS! my CHOICE
- 56 -

“We typically parade the power of Organization Chart or our Bio to gain control. We

prevail over individuals and direct them to do things they may or may not want to do. Only

Persuasion happens through Control.”

Ron paused for a while and then continued, “Influence comes once we begin to empathize

with the individuals and it changes their attitude, behavior and actions.”

He paused again, “But an even higher operating level is Compassion, which emanates from

a feeling of concern for the people we care, accompanied by a strong desire to help and benefit

them; it builds trust and strong commitment. We typically do this with our family and close

friends. The challenge for us is to grow our triangle of compassion and empathy to encompass

all those we work with, live or meet. This cannot be achieved without conquering self-interest

and personal ego and minimizing and diminishing the need for power and control.”

A thought flashed in Dan’s mind, ‘Ron is putting so much time and effort to help me only out of

compassion.’ He had to quickly return to the real world as Ron was still speaking.

“You may have noticed that I used the words ‘minimize’ and ‘diminish’ for power and

control; I did not say eliminate. This is because there are situations when power/ control may

be essential. For Example, regulatory compliance and consumer quality are mandatory and

may require certain level of control. Similarly, control, persuasion and handholding may be

necessary till an individual or a team achieves the desired capability. This is also true in case of

parenting; parents, under certain situations, may exercise control over their children, but it is

out of their care and concern for them.”