Page 22 - Deirdre_OLoughlin_PRocess_Book
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The Define Phase


                                                                                                                          Definition



                                                                                                                          Problem Statement








                                                                                                                          From the research, it was discovered that toy circulation and
                                                                                                                          reuse is key to toy sustainability goals for parents. Defining the

                                                                                                                          problems for users in this framework; a lack of awareness,

                                                                                                                          assurance and accessibility in the purchasing and donating of
                                         Purchase                        Use                                              secondhand toys, can now lead to generating a
                                      preloved toy                preloved toy                                            succint and defined problem statement.











                                                                                                                          A few iterations of this problem statement were generated
                                                 Donate preloved                                                          before finally landing on the chosen statement. These were:
                                                            toy

                                                                                                                          1.  How might we circulate toys in the community and empower and

                                                                                                                              champion parents to achieve a sense of ease and wellness through

                                                                                                                              sustainability goals.


                                                                                                                          2.  How might we promote and encourage parents to embrace the reuse

                                                                                                                              and resharing of toys


                                                                                                                          3.  How might we build a circular toy community and support & empow-

                                                                                                                              er/champion parents towards engagement in sustainable toy prac-

                                                                                                                              tices.









                          UX PROCESS | 03 DEFINITION                                                                                                                                                               17
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