Page 51 - Process Book A3_Giacomo Grech

Feedback Iteration

The iteration stage based on feedback helped in re-framing and making the user experience better. Highlights that were given focus
and attention at this stage were:

• Ease of usability where the user moves through the features pretty fast making it easy to navigate through different stages of the
interface

• Good effective communication with room for improvement especially at the interaction stage of the driver and the passenger was
pinpointed by the user to make it more easy and efficient

During such process, branding is also getting finalised. Therefore at this stage colour palette, aims, mission statements, primary &
secondary colours, accessibility, and typography were taken into consideration and merged with the interface.

Integrating APS with parking limitation and transfer system

Students use tokens if they Staff use hours if they Revolut
drive directly to SETU drive directly to SETU
Benchmark

The transfer system was first noted in the idea 3

userflow where students are given a number of tokens
weekly according to their home location distance to
SETU. Staff would be more supported with the use of
the hours system. For both users a transfer system was
created but only to each other, meaning that staff can

only send to staff and students only to students. This
was decided to reduce the complexity of the transfer
system and make it easier for the user. This idea and its

layout was inspired by the ‘Revolut’ application system
where money can easily be sent to another user in a
secure manner.

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