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222    Part 3   •  Organizing
                                              the HRM process represent employment planning: the  addition of staff through recruitment,
                                              the reduction in staff through downsizing, and selection. When executed properly, these steps
                                              lead to the identification and selection of competent, talented employees who can assist an
                                              organization in achieving its strategic goals.
                                                  Once you select the people you want, you need to help them adapt to the organization
                                              and ensure that their job skills and knowledge are kept current. These next two activities in
                                              the HRM process are accomplished through orientation and training. The last steps in the
                                              HRM process are designed to identify performance goals, correct performance problems if
                                              necessary, and help employees sustain a high level of performance over their entire work
                                              life. The activities involved include performance appraisal, and compensation and benefits.
                                              (HRM also includes safety and health issues, but we’re not covering those topics in this
                                              book.) All these activities, if properly executed, will staff an organization with competent,
                                              high-performing employees who are capable of sustaining their performance levels over
                                              the long run.

                                                        HRM = Right People, Right Place, Right Time


                                                  Notice in Exhibit 7–1 that the entire process is influenced by the external environment.
                                              Many of the factors we discussed in Chapter 2 directly affect all management practices, but
                                              their effect is keenly felt in managing the organization’s human resources, because what-
                                              ever happens to an organization ultimately influences what happens to its employees. So,
                                                before we review the HRM process, let’s examine one external force that affects it—the legal
                                              environment.

                                              What Is the Legal Environment of HRM?

                                              HRM practices are governed by laws, which vary from country to country. State (or provin-
                                              cial) and local regulations further influence specific practices within countries. Consequently,
                                              it’s impossible to provide you with all the information you need about the relevant regulatory
                                              environment. As a manager, it will be important for you to know what you legally can and
                                              cannot do wherever you’re located.

                                              What  are  the Primary U.S. LaWS  affecting hrm?  Since the mid-1960s,
                                              the federal government in the United States has greatly expanded its influence over
                                              HRM by enacting a number of laws and regulations (see Exhibit  7–2 for examples).
                                              Although we’ve not seen many laws enacted recently at the federal level, many states
                                              have  enacted laws that add to the provisions of the federal laws.  Today’s employers
                                              must ensure that equal  employment opportunities exist for job applicants and current
                                                employees. Decisions regarding who will be hired, for example, or which employees will
                                              be  chosen for a management training program must be made without regard to race, sex,
                                                religion, age, color, national origin, or disability. Exceptions can occur only when special
                                                circumstances exist. For instance, a community fire department can deny employment
                                              to a firefighter applicant who is confined to a wheelchair, but if that same individual
                                              is  applying for a desk job, such as a fire department dispatcher, the disability cannot
                                              be used as a reason to deny employment. The issues involved, however, are rarely that
                                              clear-cut. For example, employment laws protect most employees whose religious beliefs
                                              require a specific style of dress—robes, long shirts, long hair, and the like. However, if
                                              the specific style of dress may be hazardous or unsafe in the work setting (e.g., when
                                              operating machinery), a company could refuse to hire a person who would not adopt a
                                              safer dress code.
                                                  Trying to balance the “shoulds and should-nots” of these laws often falls within the
                                              realm of equal employment opportunity (EEO) initiatives and affirmative action programs.
                affirmative action programs   EEO strives to ensure that anyone has an equal opportunity based on his or her qualifications.
                Programs that ensure that decisions and practices   And many organizations operating in the United States have affirmative action programs to
                enhance the employment, upgrading, and retention   ensure that decisions and practices enhance the employment, upgrading, and retention of
                of members of protected groups
                                              members from protected groups such as minorities and females.
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