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an organization’s structure the right time. In this chapter, we’ll look

With
in place, managers have to at the process managers use to do just

find people to fill the jobs that have been that—a process that includes finding,

created or to remove people from jobs if interviewing, and assessing job appli-

business circumstances require it. That’s cants; helping new employees assimilate;

where human resource management recommending training; and assessing

(HRM) comes in. It’s an important task employee performance. In addition, we’ll

that involves having the right number look at some contemporary HRM issues

of the right people in the right place at facing managers. •

Learning Outcomes

7-1
Describe the key components of the human resource management process
and the important influences on that process. p. 221

7-2
Discuss the tasks associated with identifying and selecting competent
employees. p. 225

7-3 Explain how employees are provided with needed skills and knowledge. p. 232

7-4 Describe strategies for retaining competent, high-performing employees. p. 236

7-5 Discuss contemporary issues in managing human resources. p. 241

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