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CHAPTER 11   •  Motivating and Rewarding Employees    377
                           contribute for more than 30 years? Consider Alibaba’s found-  11-20  Can Jack Ma’s statement suggesting he was happier earning
                         ing ideals.                                           $12 a month as a school teacher be justified? Explain your
                    11-19  How would you retain employees who are sitting on lucrative   answer using the motivational theories.
                         stock options and could walk out the door tomorrow knowing   11-21  Where would equity theory be relevant in Alibaba’s history?
                         that they would never have to work another day in their life?   11-22  Having read this case, which motivational theory do you feel most
                         use various motivation theories to support your answer.  represents Ma’s ability to lead his team to overcome all odds?

                    cASe APPlIcATIoN  3
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                    Discretionary Time Off Policy



                          nlimited vacation time would seem a dream to most,   employees desire to have more discretion in performing their
                          but for a handful it just got very real. Companies   work. This does not hold true for everybody as some may pre-
                   Ulike Virgin, and Netflix, are looking to motivate their   fer a well-defined work schedule, established time-off, and less
                      employees by offering leaves with no restrictions  on the   responsibility.  The second point against unlimited vacations
                    number of days per year. Known as “discretionary time off”   is regarding workaholic employees or those who need more
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                    (DTO), the policy is based on observations  that highlight   money may decide to take less vacation and work more. This
                    the  importance of providing employees with more control   may become problematic in certain professions like healthcare,
                    over their work scheduled. Supporters of DTO affirm that   where days off and getting the required amount of rest cru-
                    employees do not need to be                                                    cial to avoid making mistakes.
                    micro-managed and providing                                                    What would it happen if a sur-
                    them with generous time off                 Unlimited                          geon decides to work longer
                    is a good way to empower            VACATION at work                           and perform more surgeries
                    the people who contribute to a                                                 instead  of  taking the  neces-
                    company’s growth.  The most                                                    sary days off to rest? Another
                    recent of the large tech companies to adopt DTO is LinkedIn,   potential problem relates to the real intentions behind adopt-
                    announcing their intention to introduce the policy starting   ing such policies. Some columnists and bloggers feel that this
                    November 1, 2015.                                     action is made with the intention to force employees to work
                       This choice, however, isn’t completely altruistic. Some of   more as they may feel insecure about whether taking a day off
                    the biggest benefits that the employer receives from such a policy   is appropriate and respectful of company and colleagues.
                    include attracting and retaining more employees with a promise
                    of flexible vacation planning. It also saves these companies from   Discussion Questions
                    certain hidden costs like unused leaves. Of course, DTO is not   11-23  What is your opinion on DTO? What motivation theory do
                    without rules. Employees cannot take an extended period of six-  you think it has been inspired by? Explain whether or not you
                    months as leave, would need to guarantee that deadlines will be   would adopt it in your organization.
                    met without overloading their colleagues’ schedule, and would   11-24  What is fundamental for the DTO policy to be effectively
                    also need their manager’s approval.                          implemented in organizations? Do you think there might be
                       If the DTO policy is as good as it seems on paper, why   some equity problems in the management of personnel?
                    isn’t it a standard? The reason is probably because the benefits   11-25  Do you think that DTO can be applied in every industry or is it
                    are not as unequivocal as it seems. The reality shows that sev-  only applicable for tech companies? Explain the reasons for
                                                                               your answer.
                    eral companies, like Chicago Tribune, were forced to stop DTO   11-26  Should this unlimited vacation policy be adopted in all coun-
                    because of employee complaints and misuse of the policy. The   tries or do you think it won’t work well in certain countries?
                    first problem is that DTO is based on the assumption that all   Explain your answer using examples.
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