Page 11 - Radius Training Corporate Brochure

SUPERVISORY ROLE ESSENTIALS
(A Three-Day Training Programme)
Best suited to
Those new to Team Leader / Supervisor /
Manager positions.
Objectives
By the end of this training, participants will
be able to:
 Understand the role and functions of a
manager
 Appreciate various styles of
management
 Set goals and action plans
 Manage time more effectively
 Understand how to work to priority
 Apply motivational techniques to
enhance team members’ performance
 Delegate effectively
 Carry out appraisals and counselling,
making use of effective feedback
techniques
 Communicate assertively
 Develop staff competencies
Overview
This course is suitable for those who are new
to people management, and gives participants
a broad base of knowledge as well as the
opportunity to explore their own particular
areas of concern.
B r o a d e n i n g t h e C i r c l e
As in all job roles, supervisors are under pressure to
meet performance goals and maintain standards. For the
new supervisor, however, this is often the first step into
people management and presents a whole host of
challenges above and beyond task performance.
The course gives delegates a practical idea of the
knowledge, skills and behaviours needed to increase
their effectiveness in their role, and an understanding of
the further skills needed to continue to progress.
Course Outline
 Introduction to Supervisory Management
* Duties and qualities of an effective supervisor
* Common challenges of the supervisor
* Understanding diversity in the workplace
 Supervisory Skills
* Mastering key supervisory skills
* Defining different leadership styles
* Assessing personal leadership style
 Managing Employee Motivation
* What motivates / de-motivates people at work
* Popular motivation theories
* The role of the supervisor in motivating others
* Creating and sustaining a favourable work
environment
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