Page 13 - Radius Training Corporate Brochure

CREATIVE PROBLEM SOLVING & DECISION-MAKING

(A Two-Day Training Programme)

Best suited to Course Outline

Those who are assigned to lead both people and  Defining a problem
processes, as well as those involved in problem-  Seven-step problem-solving process
solving and decision-making.
 Problem-solving techniques
Objectives * Brainstorming
* TPN analysis
By the end of this training, participants will be
able to: * Matrix analysis
* Paired comparisons
 Define problem-solving
* Cause & effect diagrams
 Differentiate between different types of
problems * SWOT analysis

 Reach the root cause of a problem so that it * The 5 why’s
can be dealt with ‘at source’ * Six thinking hats
 Utilise a seven-step problem-solving  Planning and implementing a solution
process
* PDCA cycle
 Apply a range of different and creative
problem-solving techniques to given * Force field analysis
situations  Why problem-solving fails

 Employ effective planning implementation
techniques
 Understand why problem-solving
sometimes fails
 Determine what problem-solving
techniques to best apply within work and
non-work environments

Overview

This training offers participants an outline of the
creative problem-solving process, and provides
them with a range of proven tools to help them. It
encourages creativity in the way that problems
are regarded and solutions generated, including
brainstorming, collecting information, analysing
data, and considering the resources available.

B r o a d e n i n g t h e C i r c l e www.radius.training 13