Page 12 - Radius Training Corporate Brochure

 Elements of Communication  Managing Employee Performance
* Understanding the process of * Giving feedback

communication * Performance appraisals
* Barriers to communication * Counselling and moving forward

* Communicating effectively across * Coaching techniques
cultures

* Active listening
* Purposeful questioning

 Communication Styles
* Differentiating between

communication styles

* Benefits of developing an assertive
communication style

* Techniques for assertiveness
 Time Management

* Identifying workplace time wasters
* Managing time effectively

* Setting and working to priorities
 Setting Goals and Objectives

* Defining goals and objectives
* Using the SMART technique

 Delegation “The best executive is the one who has

* Understanding the benefits of sense enough to pick good men to do
what he wants done, and self-restraint to
delegation
keep from meddling with them while they
* Identifying what and to whom to
do it.”
delegate
-Theodore Roosevelt
* Steps for successful delegation
26th President of the USA

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