Page 20 - E-Modul Penanganan Guest Laundry

Berikut contoh percakapan yang terjadi antara valet dengan tamu:

Tekan tombol play untuk mendengarkan audio

Tabel 3. 2 Percakapan Valet dan Tamu Saat Pick Up Guest Laundry

Valet : Good morning. I am Eko from the hotel laundry. May I come in?

[Selamat pagi. Saya Eko dari laundry hotel. Bolehkah saya

masuk?]
Customer : Yes, please do.

[Iya, silahkan.]

Valet : Thank you, sir. Do you have any laundry to do now, Mr. Peter?
[Terimakasih, pak. Apakah sekarang Anda punya laundry, Pak

Peter?]
Customer : Yes, I have some. Wait a minute, please. It is in the bathroom.

[Iya. Saya ada laundry. Tunggu sebentar. Laundry nya ada di
kamar mandi.]

Valet : Alright.

[Baik.]
Customer : Here is my laundry.

[Ini laundrynya.]

Valet : Good. May I check your laundry first?
[Baiklah. Boleh saya cek dulu laundry nya?]

Customer : Sure, check it first.

[Boleh, cek dulu aja.]
Valet : So, you have four shirts, three t-shirts, a jacket, and two trousers.

That’s ten items in all. Is that correct, Sir?
[Jadi, Anda punya 3 kaos, 1 jaket, dan 2 celana panjang. Totalnya

ada 6 barang. Apakah benar, Pak?]
Customer : Yes.

[Iya.]

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