Page 26 - STANDAR PELAYANAN DAN PEMULIHAN LAYANAN_Rev
P. 26

Customer Complaint





                Questions             Together
                               Answers       CUSTOMER
                 Friendly
                          HelpFul              SERVICE
                Reliable
                                                   PR/U

                                                   Quality
                                                  Satisfactionn
                                                  Satisf actio
                                                   wa
                                                  Re
                                                  Rewardrd
                           Care
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