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Eye Contact          Looks into the other’s eyes         Avoids looking into the other’s
                                    directly                            eyes;

                                                                        Shifts looks, usually with hand on
                                                                        face ready to hide eyes

               Touching             Touches other person softly         Avoids touching other person;

                                                                        Scratches or pats self

               Gestures             Palms are out and open;             Clenches or clasps hands;

                                    Appears open and welcoming;         Appears closed, as if guarding self
                                                                        and keeping others away;
                                    Hands are clasped behind the
                                    head                                One hand holds wrist down over
                                                                        “private parts”

               Spatial Distance     Close                               Distant


               Stance               Legs are  slightly apart, arms at  One foot is slightly forward, raises
                                    sides                               or  crosses arms




               Exercise 21:  POSTURE AND MOVEMENT CHECKLIST


               One’s posture and movement can certainly have a negative impact on the
               ability to communicate.  Go through the following checklist to determine if
               you have any posture or movement issues that can negatively impact your
               communication.

               Yes  No   Posture or movement


                           Do you lean back on one hip when you are talking in a small group?


                           Do you cross your legs when you are standing and chatting informally?


                           Is your upper body posture erect?  Are your shoulders in a straight line or do they curve
                           inwards towards your chest?

                           When you speak formally, do you prefer to be behind a lectern or table?


                           Do you communicate impatience by tapping your foot when you are listening?






               David Kolzow                                                                          144
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