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Exercise 18: Effective Listening Exercise

Listening Inventory

Question Never Sometimes Almost

Always

1 2 3 4 5

1. I find myself understanding what was said but not what
was meant.
2. I find it hard to concentrate on what the speaker is saying
because of external distractions such as noise or movement

3. I find it hard to concentrate on what the speaker is saying
because of internal distractions such as worry, fear, being
unprepared, or daydreaming

4. I find myself responding to what the speaker implies
rather than what he says.

5. I find myself responding in anger at words, stated or
implied, that for all logical reasons should not make me
angry.

6. I have trouble reading someone else’s body language.

7. I find it difficult to respond to a speaker nonjudgmentally
if I don’t agree with him.

8. I find it difficult to respond to a speaker
nonjudgmentally if I don’t like him.

9. I find myself preparing my response before the speaker
has finished
10. I find myself listening selectively, hearing
only those words and ideas that I want to hear.

11. Certain words, phrases, or actions consistently trigger
certain positive or negative responses.

12.I find myself saying, “What did you say?” even though
I’ve heard the speaker.
13. I rely on others to interpret what happened at a meeting

David Kolzow 139