Page 87 - Exhibit No. 9 Faculty-Manual Latest Edition - Copy

b. Grievance – It refers to a written complaint which has been perceived by the faculty as

ignored,

overridden or dropped without due consideration.

c. Grievance Machinery – It is a system or method of determining and finding the best way to

address the specific cause or causes of a grievance.

d. Grievance Procedure – It refers to the best way of determining the specific cause or causes of

the complaint and its corresponding solution.

e. Conciliation – It is a process whereby a conciliator brings the parties together,

encourages them to discuss their differences and assists them in arriving at the best solution.

f. Mediation – It is a process whereby a mediator is needed in assisting the disputing

parties to reach acceptable solutions. The mediator can also present his / her own proposal/s for

the settlement of disputes.

g. Arbitration – It is a process whereby a third party called an arbitrator, a board of arbitrators or

an arbitration court, is empowered to render a decision which disposes of the dispute and is

binding

on both parties.

h. Recognized faculty association – It is an accredited or duly recognized faculty association by

a statutory body such as CSC, SEC, etc.

Contents of a Written Grievance

The complainant shall fill up the grievance form with the following information:

a. Name of the complainant

b. Position title

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