Page 103 - Global Maintenance Standard - NE_VOct 2020

Each Group Company shall put in place arrangements to ensure that 20% of vehicles at each
location are subject to spot checks on an annual basis.

Such spot check shall as a minimum cover the following:
 Driver defect slips
 Wheel fitment and tyre condition
 Lights
 Doors
 Emergency exits
 Horn
 Wipers
 Heaters / demisters
 Engine bay cleanliness
 Compliance with fire risk assessments
 Legal registration

Vehicle maintenance audits

Each Group Company shall put in place arrangements to ensure that at least 10% of the total fleet
is subject to a vehicle maintenance audit annually, taking into account the diversity of models and
ages,

Furthermore, each Group Company shall ensure a minimum of 10% of vehicles at each location
are audited every 2 years.
As a minimum, an internal audit shall cover:

 Driver defects procedure
 Vehicle inspection planning process
 Vehicle inspection process
 Vehicle off-road process
 Vehicle condition check
 Vehicle inspection record keeping
 Wheel fitment policy compliance
 Tyre management
 Technician / engineer competence
 NX Global Standard compliance
 NX Global Maintenance Standard compliance

An internal audit shall also cover all relevant vehicle maintenance processes to ensure that the
maintenance schedule is consistently applied in compliance with all legal requirements and Group
Standards.

An internal audit shall also ensure that the engineers undertaking maintenance have been suitably
trained and that their competence to undertake the tasks they are performing can be adequately
demonstrated.

Global Maintenance Standard 10: Audits 8