Page 128 - merged.pdf

CHAPTER 4 BUILDING A BUSINESS THAT WORKS... WITHOUT YOU

Notice that in doing this exercise, you must fill in every single
box in the chart. This is because there must be someone
accountable for each and every functional role. If there is no
one that is hired for that role presently, then you (or one of
your partners) have to be accountable!

In the example above, Richard has placed his name in all of
the roles that are not filled up. This reminds him that these are
jobs that must get done and he has to eventually find someone
to focus 100% of their efforts on it.

This is How Richard Allocated His Time Between
The Functional Roles

When I asked Richard to keep a record of how much time
he spent on each of his roles every week, this is what he
found out;

Role/ Main Responsibility: Time Spent/ Week

1) Chief Executive Officer (Integrate all 0 hours
functions, strategic directions systems innovation)

2) Hairstylist (Hairstyling) 42 hours

3) Head of Styling 4 hours
(Innovate new styles, quality checks & training)

4) Finance Director 0 hours
(Budgeting, forecasting & tracking numbers)

5) Marketing Director 0 hours
(Integrate customer service, ads & sales efforts)

6) Advertising/ Promotions 0 hours
(developing new ads and promotions)

7) Sales (customer retention, telemarketing etc...) 0 hours

8) Recruitment & training 2 hours
(sourcing for new talent, training etc...)

SECRETS OF BUILDING MULTI-MILLION DOLLAR BUSINESSES 119