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CHAPTER 4 BUILDING A BUSINESS THAT WORKS... WITHOUT YOU
Patrick Cheo (my partner) and an operations-cum marketing
person named Sant Qiu.
When you first start off, you will have to divide all the
operational work of running the business between yourself
and the few partners/staff you have. The secret is that you
also have to allocate time for the strategic work of business
building. As time goes by, you have to do less and less
operational work and more and more strategic work.
You know your business is complete when you have totally
removed yourself from the day-to-day operations of running
the business. When this happens, you can solely focus your
efforts on coordinating and improving your business functions
and replicate your business model overseas. You can also
choose to sell or franchise your business at this stage. There
are altogether four steps you must take to pull this off...
The Four Step Strategy of Building a Business
that Works
Here are the four steps:
1) Draw an Organization Chart & Assign People to All the
Functional Roles
The first thing you have to do is to draw an organization chart
to show you all the essential functions that must be performed
for your business to be successful. It is like knowing all the
engines required for your plane to take off.
You then have to assign someone to each of the functional
roles. In other words, put your name and the names of your
partners/staff into all the boxes.
SECRETS OF BUILDING MULTI-MILLION DOLLAR BUSINESSES 121