Page 133 - merged.pdf

CHAPTER 4 BUILDING A BUSINESS THAT WORKS... WITHOUT YOU

Also, there must be someone who is able to devote 100% of
his/her time for every functional role in order for your company
to achieve its optimal success. Every role must be a full-time
job. As long as you (the entrepreneur) take on multiple roles,
your time will be divided and each role can never be performed
optimally. It's like a plane whose engines are only firing at
25% each. The plane can never achieve its maximum speed.
Once you have found the best way to perform that functional
role, you must Write a 'Functional Role Contract' so that
anyone who you employ in the future will know exactly what
to do to replicate the same level of success in that job.
The 'Functional Role Contract' should clearly state;
a) the responsibilities of the job (i.e. What needs to be done)
b) the standard operating procedures (i.e. How to do it)
c) the Key Performance Indicators (KPIs) and standards that

must be met (i.e. The Outcome)

124 SECRETS OF BUILDING MULTI-MILLION DOLLAR BUSINESSES