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Notes 225
13. Dave Crenshaw, The Myth of Multitasking: How Do It All Gets Noth-
ing Done (San Francisco: Jossey-Bass, 2008).
14. Nicholas Carr, The Shallows: What the Internet Is Doing to Our Brains
(New York: W. W. Norton, 2010).
American Management Association • www.amanet.org
