Page 172 - 100 Great Business Ideas: From Leading Companies Around the World (100 Great Ideas)
P. 172

Quick Ideas 140 to 142

                               use as an excuse not to buy,

Assignment                     and could deal with it in ad-

    Identify and work on       vance. For example, when
scripting answers to your top  one prospect said he wasn’t
10 F-E-S-S situations.         going to buy Joe’s training
Know in advance how            program because some of
you’re going to respond to     his people weren’t going to
their questions.               use it, Joe complimented him,
                               and told him he was abso-

                               lutely correct. However, Joe

also said research had proven that some of his salespeople

would embrace the training program, have huge sales increases,

and make him a lot of money. He was right, and the gentleman

signed the purchase order for the training materials, and Joe

went to the bank, turning a prospect into a new customer.

                        Epilogue

    Think like a Boy Scout and Be Prepared. Know what
you’re going to say before you encounter those deadly
objections.

    142

        Don’t Be a Drop-in Visitor

    Prospects want, need, and will respond to you making them
feel valued, respected, and accepted. By telling them you are
calling on them because you just happen to be in the area, tells
them that you are an accidental tourist without planning or fore-
thought, it destroys your credibility. Always make them feel
special because you came just to see them, regardless of how
many other people you might see today, or what your plans are.

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