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2. Can you name some of the delivery services in the market today?

Sample answer:
The FedEx Express, DHL, 2go Freight and Express Courier Service, Kababayan Freight
Express, Relay Express Package Delivery Service, UPS Package Tracking Service and
United States Postal Service are all of great help to the consumers nowadays. They
build bridges between each business. They make business interaction and communi-
cation safer and effective for everyone.

3. Do you trust these companies and the kind of delivery service that they of-
fer?

Sample answer:
I am confident that they can transfer my item, package or documents in a reliable, safe and fast-
est time because the consumers and the proprietors are protected by the terms of agreement
between the company and the client. The items are all insured according to its value and TOA.

1. You are the Director of the Resort and the son of the Hotel, CEO Margaret
Watson. You want to send her some flowers for her birthday to lighten up
her room, so you dropped by for a while at ProFlowers, one of the top flower
arrangers and floral delivery service in New York

Sample answer:
I would like to request for an order of flowers for a birthday present to a CEO. What could you
suggest? Can you tell me more about the 100 Blooms of Assorted Garden Rose Birthday Bou-
quet worth $39.98 on sale price? It is an arrangement with 30 stems assorted color spray roses
with 3-5 blooms per stem and it stands approximately 15 inches, right? I think I’ll have that.
I’ll also have the Square Glass, Teddy Bear, summer Chocolates and Birthday balloon together
with my 100 Blooms. How much are they? They cost $74.94, right? I’ll expect the delivery to-
morrow. Thanks. Bye!

2. Your secretary got sick, and she cannot come to work. You missed her loyal,
thoughtful and professional service. You wanted her to get well soon, so you
decided to ask for a delivery of 1-800-FLOWERS Birthday Flower Cake.

Sample answer:
Hello, I heard about your Floral Birthday Flower Cake that is designed and hand crafted from
pastel-colored fresh flowers of mini Carnation and Pomes. What other set of flowers do you
have? Do you have Get Well Soon Balloons that’s perfect to come along with this unique flower
decoration? They cost $12, right? Does the Birthday Flower Cake worth $54.99 arrive in a bak-
ery box with a set of candles? Alright, I’ll pay a total of $69.99. Thanks! Please don’t forget to
add the card in it. Goodbye.

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